Partner Insurance Companies
To provide comprehensive healthcare services for patients from around the globe, our International Medical Center has established long-term partnerships with numerous international insurance providers. Our network spans major medical insurance brands across Europe, North America, Asia, and Australia, including StayWell, MSH International, Tokio Marine Nichido, SOMPO Japan, Inter Partner Assistance, International SOS, Prestige International, and Union International Assistance (UIA). These global institutions offer a wide range of coverage, including travel medical insurance, corporate health insurance, and individual health plans.
Our Center provides "Direct Billing" services for most of our partner insurance institutions, allowing patients to complete medical procedures and the claims process in-hospital without the need to pay high medical expenses upfront. We also feature a dedicated insurance assistance desk, where specialists experienced in international insurance protocols provide consultation and documentation support. Our team assists patients in verifying coverage, applying for pre-authorization, and preparing all necessary claim materials, effectively streamlining the communication process with insurance providers.
To protect your rights and ensure a smooth experience, we recommend contacting your insurance provider before your visit to confirm that your specific treatment is covered at MacKay International Medical Service. Please remember to bring a valid insurance card or related documentation to your appointment. If your insurance company has not yet established a partnership with us, we can still provide the necessary medical certificates and billing records to assist you with your overseas reimbursement claims.
We understand the anxiety of seeking medical care in a foreign country. Our dedicated team is committed to providing professional and compassionate insurance support, allowing you to focus entirely on your treatment and recovery with peace of mind. Moving forward, we will continue to expand our network of insurance partners and enhance our service efficiency to align with global standards, ensuring a secure and seamless medical journey for every international patient.
To protect your rights and ensure a smooth experience, we recommend contacting your insurance provider before your visit to confirm that your specific treatment is covered at MacKay International Medical Service. Please remember to bring a valid insurance card or related documentation to your appointment. If your insurance company has not yet established a partnership with us, we can still provide the necessary medical certificates and billing records to assist you with your overseas reimbursement claims.
We understand the anxiety of seeking medical care in a foreign country. Our dedicated team is committed to providing professional and compassionate insurance support, allowing you to focus entirely on your treatment and recovery with peace of mind. Moving forward, we will continue to expand our network of insurance partners and enhance our service efficiency to align with global standards, ensuring a secure and seamless medical journey for every international patient.